Workday

Connect AI agents to Workday HCM. Agents look up workers and their direct reports, browse organization roles and reference values, and pull any custom report through Report-as-a-Service for data no standard endpoint exposes.

6 actions API key available

Workday website ↗ Platform Documentation ↗ Capability data verified 2026-07-28

The weekly org-data sync window opens

List Workers pages through the tenant's directory of employees and contingent workers

Get Worker enriches the changed records with business title, work email, and supervisory organization

List Organization Roles pulls each changed worker's role assignments, Manager, HR Partner, Cost Center Manager, and the organizations they apply to

The agent diffs against last week's snapshot: new workers, departures, reporting-line changes, role reassignments

The HR operations lead reviews the delta before downstream directories, access grants, and approval chains update

The approved changes propagate to the secondary HRIS and the org-reporting stack, with a summary in the HR ops channel

What This Integration Enables

Workday tenants hold the org chart, the roles, and the reporting lines that every enterprise process depends on, and they are famously effortful to integrate with. This connector takes the pragmatic path: the Staffing REST API for the worker directory, hierarchy walking, and role assignments, plus Report-as-a-Service as the universal escape hatch, because in practice any data a Workday tenant holds can be exposed as a custom report, and Call RaaS Report turns that report into parsed JSON a flow can use. FlowRunner agents get the org's structure as a queryable resource instead of a system only specialists touch. - Sync the worker directory, employees and contingent workers, into other systems - Walk reporting hierarchies level by level through direct reports - Resolve a worker's organization roles for routing and responsibility checks - Populate downstream fields from tenant reference value sets like countries and currencies - Pull any custom report through RaaS when no dedicated endpoint exists

Without FlowRunner

Workday data moves by integration project Getting worker data out means a six-month IT engagement or a recurring manual export

Org questions route to whoever has access "Who is the cost center manager for that org?" is an email to HR with a two-day turnaround

Custom report data dies in downloads RaaS reports get pulled to someone's desktop and pasted into whatever needed them

With FlowRunner

The directory syncs on a schedule Workers, hierarchies, and role assignments flow to downstream systems weekly, reviewed once

Org structure answers inside flows Agents walk direct reports and role assignments to route approvals and notifications correctly

Any report becomes a data feed RaaS output lands as parsed JSON in sheets, warehouses, and workflows automatically

Use Case Scenarios

Two HR systems, one truth

The company runs Workday as the system of record and [BambooHR](/integrations/bamboohr) for a subsidiary. A weekly agent pulls the roster with List Workers, enriches deltas with Get Worker, and updates the secondary directory so names, titles, and emails never drift apart. Discrepancies the agent cannot resolve, a worker present in one system with no counterpart in the other, go to HR ops as a short exception list instead of surfacing months later in a payroll audit.

The policy notice that reaches exactly the right teams

A policy change applies to three managers' organizations. The agent resolves each manager with List Workers, enumerates their teams with List Direct Reports, descending a level where managers have managers, and sends each affected worker a direct message in [Slack](/integrations/slack) with the policy summary. List Organization Roles confirms which HR Partner covers each org so the message names the right contact for questions. No blast to the whole company, no missed sub-team, and the distribution list came from the live hierarchy, not a stale spreadsheet.

Headcount reporting from the report you already built

The compensation team maintains a headcount RaaS report with prompts for effective date and organization. The agent calls Call RaaS Report with the quarter-end date, receives the Report_Entry rows as JSON, and appends them to the tracking workbook in [Google Sheets](/integrations/google-sheets), where the finance dashboard reads them. The report logic stays in Workday where the comp team governs it; FlowRunner just makes its output arrive on schedule instead of by request.

Human-in-Loop Highlight

Call RaaS Report will faithfully return whatever the report exposes, and in a Workday tenant that includes the most radioactive data in the company: compensation, ethnicity, national IDs, termination reasons. The action is a read, but routing its output is a disclosure decision, and disclosure does not undo. A comp report that lands in a broadly shared spreadsheet or posts to the wrong channel is a breach accomplished entirely through legitimate API calls. So FlowRunner flows treat report wiring as a governed act: connecting a new RaaS URL to any destination requires the data owner to review a sample of the report's actual columns and approve where the rows will land and who can see them there. Established report-to-destination routes then run unattended on schedule. The same review applies when a directory flow widens its field set, because supervisory organization is org data while home contact details are something else. The agent moves the data flawlessly either way. Deciding who gets to see it stays with the person accountable for that answer.

Agent processes routinely

Detects exception requiring judgment

Clear match Continues automatically

Ambiguous Routes to human via preferred channel

Human decides

Agent resumes with decision

Agent Capabilities

6 actions

Workers

List Workers Retrieves a paginated list of employees and contingent workers via the Staffing REST API, with Limit and Offset paging and a name Search filter. Returns total count plus worker summaries with Workday ID and descriptor. The directory read behind syncs and delta detection.
Get Worker Retrieves one worker by Workday worker ID: descriptor, business title, primary work email and phone, supervisory organization, and other staffing attributes the tenant exposes. The enrichment step for sync and routing flows.
List Direct Reports Retrieves the workers reporting directly to a given manager, with total count and summaries per report. Called repeatedly with a report's ID, it walks the org hierarchy one level at a time.
List Organization Roles Retrieves a worker's organization role assignments, Manager, HR Partner, Cost Center Manager, and the organizations each applies to. The responsibility resolver behind approval routing and escalation flows.

Reference Data

Get Reference Values Retrieves the allowed values for a tenant reference data set by its path segment, such as job/countries or common/currencies, returning ID and descriptor pairs. The picklist source that keeps downstream fields consistent with the tenant's vocabulary.

Reports

Call RaaS Report Calls a Report-as-a-Service custom report by its full Web Service JSON URL, passing report prompts as query parameters and returning the parsed Report_Entry rows. The universal escape hatch for tenant data with no dedicated endpoint, and the operation this page's human gate governs at wiring time.

Frequently Asked Questions

What can FlowRunner do with Workday?

FlowRunner agents can run List Workers, Get Worker, and List Direct Reports in Workday, plus 3 more actions.

Does connecting Workday to FlowRunner require OAuth?

No. Workday connects to FlowRunner with an API key, no OAuth flow required.

Can Workday trigger a FlowRunner workflow automatically?

Workday doesn't currently expose triggers in FlowRunner. It connects as an action step inside workflows started by another trigger.

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