Klenty
Sales OutreachFeed Klenty sales outreach from your other systems. Agents create and enrich prospects, look them up by email, enroll them in multi-step cadences, and pull opens, clicks, replies, and bounces into reporting or CRM records.
What This Integration Enables
Klenty is where outreach gets executed, but the decisions that make outreach work, who gets enrolled, in which sequence, with what data merged in, depend on systems Klenty cannot see. This connector closes that gap. FlowRunner agents create and enrich prospects from CRMs, forms, and spreadsheets, check a person's current cadence status before acting, enroll them in the right sequence, and pull engagement activity back out so the rest of the stack knows what happened. Because email is the prospect's unique identifier in Klenty, agents key every operation on it: Create Prospect for the genuinely new, Update Prospect for enrichment that touches only the supplied fields. And because Add To Cadence puts real emails on a real schedule to real people, FlowRunner treats enrollment as a [human-in-the-loop](/concepts/human-in-the-loop) moment, not a default. - Enroll newly captured leads into the right cadence with custom fields ready for merge - Enrich prospects from the CRM without clobbering fields you did not send - Check cadence membership by email before acting, so nobody gets double-sequenced - Sync opens, clicks, replies, and bounces into reporting and CRM timelines
Without FlowRunner
With FlowRunner
Use Case Scenarios
Form fill to first touch, same morning
A [Typeform](/integrations/typeform) response arrives with a work email and company. The agent calls Get Prospect to rule out an existing record, creates the prospect with title and company in custom fields, and stages them for the inbound cadence discovered via List Cadences. The SDR lead gets one message listing the morning's batch and the exact merge fields each email will render. One approval later, Add To Cadence enrolls them all. The lead that used to wait for Friday's import gets a first touch while the form fill is still fresh.
The CRM segment that becomes a campaign
The team builds a target segment in [HubSpot](/integrations/hubspot): the right industry, the right size, no open deals. The agent pulls the segment, creates or updates each prospect in Klenty, and cross-checks every email against the customer list and the do-not-contact domains before staging enrollment. Prospects that fail the screen are listed with the reason. The batch that reaches the approver is already clean, and the campaign starts from the CRM's definition of the market rather than a spreadsheet's.
Replies routed, bounces reconciled
On a schedule, List Activities pulls the latest engagement, filtered per prospect where needed. Replies update the contact's record in HubSpot and post to the SDR's [Slack](/integrations/slack) channel with the prospect's context attached, so the human conversation starts informed. Bounces mark the email invalid in the CRM so no other sequence retries it. Opens and clicks append to a [Google Sheets](/integrations/google-sheets) report the team reads Monday morning. Klenty stops being a silo and starts being a sensor.
Human-in-Loop Highlight
Add To Cadence is not a data write, it is a commitment: the moment a prospect enters a sequence, emails start going out under a real salesperson's name on a schedule, and a sent email cannot be pulled back. Enroll a current customer in a cold-outbound cadence and the apology costs more than the automation saved. So FlowRunner agents do everything up to that moment at machine speed, dedupe by email, enrich fields, screen against customer and do-not-contact lists, resolve the cadence name, and then stop. The SDR lead sees the batch as it will actually send: names, companies, sequence, merge fields. What they approve gets enrolled. What they strike never knows it was on the list.
Agent Capabilities
7 actionsProspects
4- Create Prospect Creates a new prospect for a Klenty user. Email is required and acts as the unique identifier; a prospect with the same email is treated as a duplicate. Optionally sets first name, last name, company, phone, and arbitrary custom fields that cadence emails can merge in.
- Get Prospect Retrieves a single prospect by email, returning profile fields, list membership, cadence status, and custom fields. The pre-flight check before updating anyone or adding them to a sequence.
- List Prospects Lists prospects for a user with pagination and optional filters by cadence name or list name. Used to page through the prospect database for audits, syncs, and reporting.
- Update Prospect Updates an existing prospect identified by email. Only the fields provided are changed, which makes it the safe enrichment write: add a company or phone without touching what a rep typed by hand.
Cadences
2- List Cadences Lists the multi-step outreach sequences available to a user, with names and metadata. The discovery step before enrollment, so agents target real sequences by their exact names.
- Add To Cadence Adds a prospect by email to a named cadence so they begin receiving that sequence's outreach steps. The prospect and cadence must already exist. This is the send button of the whole integration, and the operation this page's human gate guards.
Activities
1- List Activities Lists engagement activities recorded in Klenty: sends, opens, clicks, replies, and bounces. Supports pagination and an optional prospect email filter. The feed that carries outreach results back into CRMs, reports, and alerts.
Frequently Asked Questions
What can FlowRunner do with Klenty?
FlowRunner agents can run List Prospects, Get Prospect, and Create Prospect in Klenty, plus 4 more actions.
Does connecting Klenty to FlowRunner require OAuth?
No. Klenty connects to FlowRunner with an API key, no OAuth flow required.
Can Klenty trigger a FlowRunner workflow automatically?
Klenty doesn't currently expose triggers in FlowRunner. It connects as an action step inside workflows started by another trigger.
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