Judge.me
E-commerceWork product reviews in Judge.me from your flows. Agents list, create, update, and moderate Shopify store reviews, look up products, read total and per-product review counts with average ratings, and register webhooks for review events.
What This Integration Enables
Reviews are the highest-converting content on a storefront and usually the least governed: collected by one app, read occasionally, moderated by mood. Judge.me gives Shopify stores the collection machinery; FlowRunner gives the operation around it. Agents list and retrieve reviews with full reviewer and product context, import reviews gathered on other channels, update ratings, titles, bodies, and published state, resolve products by handle or ID, and read the aggregate counts and averages that power social proof. - Triage: nightly sweeps that sort new reviews by severity and route the ones needing a same-day response - Sync: review streams into spreadsheets, warehouses, and CRM timelines where the rest of the company can see them - Import: reviews collected off-platform brought into the product's history, deliberately and once, because Judge.me does not deduplicate - Social proof: live counts and average ratings feeding dashboards, email campaigns, and on-site claims The line that matters: what shoppers see is a publishing decision. Agents read, sort, and draft at machine speed; the changes that alter the storefront's public record run through [human-in-the-loop](/concepts/human-in-the-loop) approval.
Without FlowRunner
With FlowRunner
Use Case Scenarios
The one-star that gets answered before breakfast
The nightly sweep runs List Reviews and finds a one-star review on the store's best seller. The agent pulls the reviewer's recent order from [Shopify](/integrations/shopify), sees a delivery delay, and posts the whole picture to [Slack](/integrations/slack): review text, rating, order timeline, and a drafted response acknowledging the late shipment. The owner edits two words and replies within the hour. The review stays published, the reply shows future shoppers a store that answers, and nobody hid anything.
Reviews from everywhere, imported once
The brand collects feedback through a post-purchase survey in [Typeform](/integrations/typeform) and gets product praise in support tickets. Qualifying submissions with explicit permission queue for import, matched to products through Get Product By Handle. Because Judge.me does not deduplicate imported reviews, the agent checks List Reviews for the same reviewer and product before anything is written, and a person approves the batch. Create Review then imports each one with the reviewer's name, rating, and text. Off-platform praise becomes on-platform proof without double-posting a single entry.
Social proof numbers that are never stale
Every morning the agent calls Get Total Review Count for the store and Get Product Review Count for the hero products, writing counts and average ratings to [Google Sheets](/integrations/google-sheets) and pushing profile events to [Klaviyo](/integrations/klaviyo) for products crossing rating thresholds. The email campaign claiming "4.8 stars across 2,000 reviews" reads those numbers from the feed, not from a screenshot taken in March. When a product's average slips below the threshold the team set, the drop itself posts to the channel with the recent reviews that caused it.
Human-in-Loop Highlight
Update Review can flip a review's published state, and that flip edits the storefront's public record. Unpublishing a negative review is sometimes right, spam, harassment, a competitor's plant, and sometimes it is quietly deleting the most honest thing a customer ever told you, with platform review policies watching either way. That judgment does not belong to an agent. In FlowRunner workflows, the agent flags the review, gathers the order context, and drafts the case for both directions; a person makes the call, and Update Review executes exactly that decision with the reasoning logged. Create Review carries the same weight in the other direction: Judge.me does not deduplicate imports, so an unattended import loop can stamp the same review onto a product three times, which reads as fake because it is. Batches import once, checked and approved.
Agent Capabilities
11 actionsReviews
4- List Reviews Lists the store's reviews newest first, filterable by product, star rating, published state, and reviewer, up to 100 per page. The read behind every sweep and sync.
- Get Review Retrieves one review by ID with rating, title, body, reviewer details, product association, and published state.
- Create Review Imports a review for a product with reviewer name, email, rating, and body, matched by Shopify product ID. No deduplication on Judge.me's side, so match first and import once.
- Update Review Updates a review's rating, title, body, or published state; only supplied fields change. The published-state flip is the reason this page has a human gate.
Products
3- List Products Lists the store's products known to Judge.me with internal ID, Shopify external ID, handle, and title.
- Get Product By Handle Looks up a product by its Shopify handle, the URL slug, returning its IDs and title. The matcher for imports keyed on storefront URLs.
- Get Product Retrieves one product by Judge.me internal ID with its external ID, handle, and title.
Widgets
2- Get Total Review Count Returns the store's total published review count, the headline social-proof number.
- Get Product Review Count Returns a product's review count and average star rating from its widget, identified by handle. The per-product number campaigns quote.
Webhooks
2- List Webhooks Lists the webhooks registered for the store with topic and callback URL.
- Create Webhook Registers a callback URL for a review event, such as review created, so downstream workflows start the moment a shopper hits submit.
Frequently Asked Questions
What can FlowRunner do with Judge.me?
FlowRunner agents can run List Reviews, Get Review, and Create Review in Judge.me, plus 8 more actions.
Does connecting Judge.me to FlowRunner require OAuth?
No. Judge.me connects to FlowRunner with an API key, no OAuth flow required.
Can Judge.me trigger a FlowRunner workflow automatically?
Judge.me doesn't currently expose triggers in FlowRunner. It connects as an action step inside workflows started by another trigger.
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