Certifier
DocumentsConnect AI agents to Certifier, a digital certificate and badge platform. Agents create credentials from templates, issue and send them to recipients, and revoke them when needed so credential delivery follows course completions automatically.
What This Integration Enables
Certifier is built around a draft state, and that is the most useful thing about it for an agent. A credential starts as a draft, becomes issued when it is activated, and only then gets emailed and given a public verification page. FlowRunner agents work that lifecycle end to end: read a design to learn which merge fields it exposes, draft a credential with those fields populated from a source system, correct the draft while correction is still free, then issue, send, and if something later invalidates it, revoke.
The draft state matters because a credential is a claim someone else will check. It goes on a resume, a LinkedIn profile, a regulator's file. FlowRunner agents can run the whole pipeline without a person touching it, and the platform default is that they stop before the step that makes the claim public. That is the shape of human-in-the-loop work: the agent handles the drafting, the lookup, the merge field checks, and the delivery, and a person owns the one decision that cannot be walked back cleanly.
Without FlowRunner
With FlowRunner
Use Case Scenarios
Course completion to credential
A learner finishes a course in Moodle or Thinkific. The agent reads the completion record, calls Get Design to discover which merge field keys that design accepts, and calls Create Credential with the recipient details and the custom attributes that fill those keys. The credential sits in draft. Once the program owner approves the day's batch, the agent calls Issue Credentials and then Send Credentials, and writes the credential ID back onto the learner record so the training system and the credential stay linked.
Compliance training with an expiry clock
Annual safety or privacy training carries an expiry date. The agent sets the issue and expiry dates on the credential at creation time and stores the credential ID alongside the employee record in BambooHR. Ninety days before expiry, a second flow calls List Credentials filtered to that template, finds everything approaching its expiry date, and opens a re-training task. When an employee leaves the role the certification covered, the agent calls Revoke Credentials so the public verification page reflects reality rather than a stale claim.
Partner certification at scale
A partner enablement team certifies resellers. The agent pulls the newly qualified partners from HubSpot, calls List Credential Templates to resolve the right template for the certification level, and drafts one credential per partner. Where a partner record is missing an email or a required attribute, the agent does not guess and does not skip silently. It collects those into an exception list and puts them in front of the enablement owner, who fills the gaps before anything is issued. The clean records move on to Issue Credentials and Send Credentials in one batch.
Human-in-Loop Highlight
The gate sits exactly where Certifier's own lifecycle puts the point of no return. Update Credential and Delete Credential work only on drafts. Once a credential is issued, the only correction available is Revoke Credentials, which does not remove the credential and does not un-send the email. It leaves the credential in the account flagged as revoked on its public verification page, which is a visible retraction of a document the recipient may already have shared. So when a batch is drafted and the agent finds something it cannot resolve, it stops and posts to the program owner: "38 credentials drafted from the Data Science Practitioner template. On 2 of them the course.name merge field resolved empty, and 1 recipient email bounced validation. Issue and send the 35 clean ones and hold the 3, issue all 38, or cancel the batch?" The owner picks. The agent resumes on that answer, and the three exceptions get fixed while fixing them is still free.
Agent Capabilities
13 actionsCredentials
9- Create Credential Drafts a single certificate or badge for a recipient inside a credential template, with custom attributes filling the merge fields the design defines. The credential is not issued or delivered by this step, which is what makes it safe to run automatically.
- Create, Issue and Send Credential Creates, issues, and emails a credential in one call. Use it when the eligibility data is already trustworthy and the recipient email is known, for example a self-serve course where completion is unambiguous.
- List Credentials Returns credentials with cursor pagination, optionally filtered to one template. Used for expiry sweeps, reconciliation against the source system, and reporting on who holds what.
- Get Credential Retrieves one credential including its status, recipient, issue and expiry dates, custom attributes, and public sharing details. Used to read a draft back before it is issued.
- Update Credential Changes the recipient details, dates, or custom attributes on a draft credential. Only drafts can be updated, so this is the correction step that has to happen before issuing.
- Delete Credential Permanently removes a credential. Used to clear drafts created in error. It is not the tool for an issued credential.
- Issue Credentials Activates one or more draft credentials and generates the shareable certificate or badge. This is the step that makes the credential real, and it is the natural place to put an approval.
- Send Credentials Emails issued credentials to their recipients through Certifier's delivery system. Used after issuing, or skipped entirely when the credential is delivered through another channel.
- Revoke Credentials Marks issued credentials as no longer valid, keeping them on record and flagging them on their public verification page. Used when a certification lapses, a course result is overturned, or a holder leaves the role it covered.
Credential Templates
2- List Credential Templates Returns the credential templates in the account with cursor pagination. Used to resolve which template a given course or certification level maps to before drafting.
- Get Credential Template Retrieves a single template with its name, design, and the defaults applied when credentials are created from it.
Designs
2- List Designs Returns the designs available, each being the visual layout and branding a template renders.
- Get Design Retrieves a design including the merge fields it exposes. Used before drafting so the agent knows exactly which custom attribute keys the credential will accept, rather than discovering a mismatch after delivery.
Frequently Asked Questions
What can FlowRunner do with Certifier?
FlowRunner agents can run Create Credential, Create, Issue and Send Credential, and List Credentials in Certifier, plus 10 more actions.
Does connecting Certifier to FlowRunner require OAuth?
No. Certifier connects to FlowRunner with an API key, no OAuth flow required.
Can Certifier trigger a FlowRunner workflow automatically?
Certifier doesn't currently expose triggers in FlowRunner. It connects as an action step inside workflows started by another trigger.
Start building with Certifier
$100 in credits. No card required. Connect in minutes.