Apple Map Links
Utilities & PersonalBuild Apple Maps deep links entirely offline, with no API key, account, or outbound call. Agents attach directions, search links, and place lookups to messages, tickets, and dispatch records.
What This Integration Enables
Apple Map Links builds maps.apple.com deep links inside FlowRunner from data your flow already holds. There is no API key, no vendor account and no outbound call, which means a flow that sends navigation links has no credential to provision, expire, leak or rotate, and no third party in the path that can be down when a dispatch message needs to go out. The connector covers Apple's unified Maps URLs for places, searches, directions and framed map views, plus the classic coordinate and zoom scheme that still works on every Apple platform. This is the ecosystem-correct choice when the recipient is a customer rather than a professional driver: Apple Maps is the default on every iPhone, and its parameters reach past driving into walking, transit and cycling, multistop routes, and a fixed camera the recipient cannot accidentally pan away from. That matters because the last hundred metres of a delivery, a home visit or a clinic appointment is where most arrival friction lives, and it is solved with a link, not a paragraph of instructions.
Without FlowRunner
With FlowRunner
Use Case Scenarios
Appointment confirmations that end in a tap
A field service business books an install. When the work order reaches confirmed status, an agent reads the site coordinate and the customer's contact preference, calls Create Place Link with a custom name so the pin reads "Loading bay, rear of building" rather than the street address, and calls Create Directions Link for a driving route from the customer's current location. Both links are attached to the confirmation the agent sends through Twilio and written back onto the Salesforce record so the next person to touch the job sees the same links. The customer never types an address, and the technician arriving later opens the same pin.
A route for the day, not a list of stops
An agent assembles tomorrow's route from confirmed appointments in HubSpot, ordering them by proximity, then calls Create Directions Link once with the stops as waypoints. The result is a single multistop route the technician opens in the morning instead of five separate links opened one at a time. The agent posts the route link and the ordered stop list into the crew channel in Slack. Because the classic maps.apple.com fallback link cannot express waypoints, the connector returns it as null for this route, and the flow branches to send the unified link only.
Directions for people who are not driving
A clinic sends appointment reminders to patients, many of whom arrive by transit or on foot. The agent calls Create Directions Link with a walking or transit mode depending on the distance from the patient's stated postcode, and calls Create Coordinate Zoom Link for the entrance pin because that format carries a numeric zoom and works on Apple platforms older than iOS 18.4, which makes it the safe choice when the recipient's device is unknown. The reminder goes out through SendGrid. Nobody on the clinic staff builds a URL by hand.
Human-in-Loop Highlight
There is one thing this connector cannot do, and it defines the gate: when a destination is expressed as a place name or a free-text address rather than a coordinate, Apple resolves it on the recipient's device, so the automation never learns where the link actually landed. A coordinate link is verifiable before sending. A name link is not. So when a flow builds a Create Directions Link or Create Search Link whose destination came from a customer-typed field rather than a geocoded coordinate on the record, the agent stops before the message is sent and asks the dispatcher through Slack: "This confirmation for work order 4471 routes to the text 'Riverside Depot, Unit 3' because no coordinate is stored on the site. I cannot see which place Apple Maps will pick. Send as written, or supply a coordinate?" This is human-in-the-loop applied where it earns its place. The link is free to build and impossible to recall once a customer has followed it to the wrong industrial estate, and a dispatcher who knows the territory settles the question in seconds.
Agent Capabilities
5 actionsPlaces and Search
2- Create Place Link Builds a place-card link that opens Apple Maps on a specific point of interest, from a coordinate pair, a postal address or an Apple Place ID. The name shown on the card can be overridden, which is how a bare coordinate becomes a labelled gate, bay or entrance. Coordinates are range-checked before the link is produced. Used when the agent needs to show the recipient where something is with a name they will recognise.
- Create Search Link Builds a search link that opens Apple Maps with the results of a query, which can be a category, a business name, a city or a full address. An optional centre coordinate biases the search to an area and an optional span narrows it. Used when the destination is a class of place rather than one address, such as the nearest parts supplier to a job site.
Directions
1- Create Directions Link Builds a route link with a destination and optional source and waypoints, each of which accepts an address, a place name or a coordinate. Supports driving, walking, transit and cycling, route avoidances, preferred transit modes and a delay before turn-by-turn navigation begins. Multiple waypoints produce a multistop route. A classic link is also returned for devices older than iOS 18.4, and it is null when the route uses waypoints or cycling because the classic scheme cannot express those. Used to put a complete journey behind a single tap.
Map Views
2- Create Map Frame Link Builds a link that opens Apple Maps centred on a coordinate with the camera framed exactly as specified, either as a degree span or as an apparent camera distance in metres, with an optional compass heading and pitch. Apple gives camera properties precedence over a span when both are supplied. Used when a report, listing or inspection record needs a fixed view of a property that the reader cannot accidentally lose.
- Create Coordinate Zoom Link Builds a classic link centred on a coordinate at a numeric zoom level between 2 and 21. This is the only Apple Maps format with a numeric zoom and it is supported on every Apple platform, including releases older than iOS 18.4, which makes it the safest choice for links sent to recipients whose device is unknown. An optional label names the dropped pin and an optional map type selects standard, satellite, hybrid or transit.
Frequently Asked Questions
What can FlowRunner do with Apple Map Links?
FlowRunner agents can run Create Place Link, Create Search Link, and Create Directions Link in Apple Map Links, plus 2 more actions.
Does connecting Apple Map Links to FlowRunner require OAuth?
No. Apple Map Links needs no credentials at all, so there is no key to obtain, store, or rotate.
Can Apple Map Links trigger a FlowRunner workflow automatically?
Apple Map Links doesn't currently expose triggers in FlowRunner. It connects as an action step inside workflows started by another trigger.
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