--- title: "Klenty Integration" description: "Feed Klenty sales outreach from your other systems. Agents create and enrich prospects, look them up by email, enroll them in multi-step cadences, and pull opens, clicks, replies, and bounces into reporting or CRM records." url: https://flowrunner.ai/integrations/klenty date_modified: 2026-08-04T10:04:16-07:00 --- # Klenty [Sales Outreach](https://flowrunner.ai/integrations/category/crm-sales) Feed Klenty sales outreach from your other systems. Agents create and enrich prospects, look them up by email, enroll them in multi-step cadences, and pull opens, clicks, replies, and bounces into reporting or CRM records. [Verified](https://flowrunner.ai/integrations/verified "What does verified mean?") · 7 actions · API key · available [Klenty website](https://klenty.com/) · [Platform Documentation](https://www.klenty.com/) · Capability data verified 2026-07-28 1. A new lead lands from a form, a webinar list, or a CRM segment pull 2. Get Prospect looks the person up by email to learn whether they already exist and what cadence they are already in 3. Create Prospect adds genuinely new people with name, company, and the custom fields the cadence emails will merge in 4. Update Prospect enriches existing records with what the source system knew and Klenty did not 5. The agent screens the batch against exclusions: current customers, open opportunities, domains on the do-not-contact list 6. The SDR lead reviews the enrollment batch, who, which cadence, what merge fields will render, and approves or trims it 7. Add To Cadence enrolls the approved prospects, and List Activities starts feeding replies and bounces back to the CRM ## What This Integration Enables Klenty is where outreach gets executed, but the decisions that make outreach work, who gets enrolled, in which sequence, with what data merged in, depend on systems Klenty cannot see. This connector closes that gap. FlowRunner agents create and enrich prospects from CRMs, forms, and spreadsheets, check a person's current cadence status before acting, enroll them in the right sequence, and pull engagement activity back out so the rest of the stack knows what happened. Because email is the prospect's unique identifier in Klenty, agents key every operation on it: Create Prospect for the genuinely new, Update Prospect for enrichment that touches only the supplied fields. And because Add To Cadence puts real emails on a real schedule to real people, FlowRunner treats enrollment as a [human-in-the-loop](https://flowrunner.ai/concepts/human-in-the-loop) moment, not a default. - Enroll newly captured leads into the right cadence with custom fields ready for merge - Enrich prospects from the CRM without clobbering fields you did not send - Check cadence membership by email before acting, so nobody gets double-sequenced - Sync opens, clicks, replies, and bounces into reporting and CRM timelines ### Without FlowRunner **Leads age in a queue**: Form fills and event lists wait for someone to import them, and the first touch lands days after interest peaked **Cadence enrollment by CSV**: Export from the CRM, massage columns, import to Klenty, and hope the merge fields mapped **Engagement trapped in Klenty**: Opens, clicks, and replies live in one tool while the CRM and reporting stay blind to them ### With FlowRunner **Same-hour enrollment**: New leads become prospects and enter the right cadence while the interest is still warm **Enrollment with a reviewer**: Agents build the batch and a person approves it before a single email is scheduled **Activity flows back out**: Replies and bounces sync to CRM records and reporting sheets on a schedule, not on memory ## Use Case Scenarios ### Form fill to first touch, same morning A [Typeform](https://flowrunner.ai/integrations/typeform) response arrives with a work email and company. The agent calls Get Prospect to rule out an existing record, creates the prospect with title and company in custom fields, and stages them for the inbound cadence discovered via List Cadences. The SDR lead gets one message listing the morning's batch and the exact merge fields each email will render. One approval later, Add To Cadence enrolls them all. The lead that used to wait for Friday's import gets a first touch while the form fill is still fresh. ### The CRM segment that becomes a campaign The team builds a target segment in [HubSpot](https://flowrunner.ai/integrations/hubspot): the right industry, the right size, no open deals. The agent pulls the segment, creates or updates each prospect in Klenty, and cross-checks every email against the customer list and the do-not-contact domains before staging enrollment. Prospects that fail the screen are listed with the reason. The batch that reaches the approver is already clean, and the campaign starts from the CRM's definition of the market rather than a spreadsheet's. ### Replies routed, bounces reconciled On a schedule, List Activities pulls the latest engagement, filtered per prospect where needed. Replies update the contact's record in HubSpot and post to the SDR's [Slack](https://flowrunner.ai/integrations/slack) channel with the prospect's context attached, so the human conversation starts informed. Bounces mark the email invalid in the CRM so no other sequence retries it. Opens and clicks append to a [Google Sheets](https://flowrunner.ai/integrations/google-sheets) report the team reads Monday morning. Klenty stops being a silo and starts being a sensor. ## Human-in-Loop Highlight Add To Cadence is not a data write, it is a commitment: the moment a prospect enters a sequence, emails start going out under a real salesperson's name on a schedule, and a sent email cannot be pulled back. Enroll a current customer in a cold-outbound cadence and the apology costs more than the automation saved. So FlowRunner agents do everything up to that moment at machine speed, dedupe by email, enrich fields, screen against customer and do-not-contact lists, resolve the cadence name, and then stop. The SDR lead sees the batch as it will actually send: names, companies, sequence, merge fields. What they approve gets enrolled. What they strike never knows it was on the list. Agent processes routinely Detects exception requiring judgment Clear match Continues automatically Ambiguous Routes to human via email Human decides Agent resumes with decision ## Agent Capabilities 7 actions ### Prospects 4 - **Create Prospect** Creates a new prospect for a Klenty user. Email is required and acts as the unique identifier; a prospect with the same email is treated as a duplicate. Optionally sets first name, last name, company, phone, and arbitrary custom fields that cadence emails can merge in. - **Get Prospect** Retrieves a single prospect by email, returning profile fields, list membership, cadence status, and custom fields. The pre-flight check before updating anyone or adding them to a sequence. - **List Prospects** Lists prospects for a user with pagination and optional filters by cadence name or list name. Used to page through the prospect database for audits, syncs, and reporting. - **Update Prospect** Updates an existing prospect identified by email. Only the fields provided are changed, which makes it the safe enrichment write: add a company or phone without touching what a rep typed by hand. ### Cadences 2 - **List Cadences** Lists the multi-step outreach sequences available to a user, with names and metadata. The discovery step before enrollment, so agents target real sequences by their exact names. - **Add To Cadence** Adds a prospect by email to a named cadence so they begin receiving that sequence's outreach steps. The prospect and cadence must already exist. This is the send button of the whole integration, and the operation this page's human gate guards. ### Activities 1 - **List Activities** Lists engagement activities recorded in Klenty: sends, opens, clicks, replies, and bounces. Supports pagination and an optional prospect email filter. The feed that carries outreach results back into CRMs, reports, and alerts. ## Frequently Asked Questions ### What can FlowRunner do with Klenty? FlowRunner agents can run List Prospects, Get Prospect, and Create Prospect in Klenty, plus 4 more actions. ### Does connecting Klenty to FlowRunner require OAuth? No. Klenty connects to FlowRunner with an API key, no OAuth flow required. ### Can Klenty trigger a FlowRunner workflow automatically? Klenty doesn't currently expose triggers in FlowRunner. It connects as an action step inside workflows started by another trigger. **Work at Klenty?** This integration exposes Klenty to AI agents on every FlowRunner plan, including through MCP, at no cost to you. [See what FlowRunner offers integration partners](https://flowrunner.ai/integrations/partners), including how to keep this page current. --- Markdown version of https://flowrunner.ai/integrations/klenty. Site index: https://flowrunner.ai/llms.txt